Shipping Policy

Last Updated: May 2026

At AURA Vitality, we believe in making clean, natural energy accessible. That's why we offer:

  • Free Standard Shipping on all orders.
  • All orders are delivered to your doorstep at no extra charge.
  • No hidden fees

Shipping Rates

United States

  • Standard Shipping (3-5 business days)
  • Free Shipping 

International Shipping

We currently do not ship to international destinations.

Processing Time

  • Orders are processed within 1-2 business days
  • Orders placed on weekends or holidays will be processed the next business day
  • You will receive a confirmation email once your order ships with tracking information

Shipping Locations

We ship to all 50 U.S. states, including:

  • Residential addresses
  • P.O. Boxes
  • APO/FPO military addresses
  • Business addresses

Order Tracking

Once your order ships, you'll receive:

  • A shipping confirmation email
  • A tracking number to monitor your delivery
  • Estimated delivery date
  • Carrier information

Delivery Issues

Lost or Stolen Packages

If your package is marked as delivered but you haven't received it:

  • Check with neighbors or building management
  • Verify the shipping address on your order confirmation
  • Contact us within 48 hours and we'll help resolve the issue

Damaged Packages

If your energy drinks arrive damaged:

  • Take photos of the damaged packaging and products
  • Contact us immediately
  • We'll arrange for a replacement shipment or refund

Weather and Shipping Delays

Our energy drinks are formulated to withstand normal shipping conditions. However:

  • Extreme weather may cause shipping delays
  • We monitor weather conditions and may hold shipments if necessary
  • Products are packaged to maintain quality during transit

Product Storage

Upon delivery:

  • Store in a cool, dry place
  • Avoid direct sunlight
  • Refrigerate for best taste (optional)
  • Check expiration dates on packaging

Subscription Shipping

If you have a subscription order:

  • Shipments are sent automatically based on your selected frequency
  • Free shipping applies to subscription orders
  • You can modify delivery dates in your account settings
  • Pause or cancel anytime before your next shipment

Bulk Orders

For large or wholesale orders:

  • Contact us for shipping rates

Premium Quality

Every shipment contains:

  • Non-GMO ingredients
  • Gluten Free
  • Vegan Friendly
  • Halal ingredients
  • 0 Sugar, natural flavors

Contact Us

Questions about shipping? Contact our customer support team through our website. We're here to ensure your clean energy arrives safely and on time!

DISCLAIMER

These claims/statements have not been evaluated by the Food and Drug Administration (FDA).

Not intended for children. Do not consume more than 2 cans a day. Not for those pregnant or nursing.