Privacy Policy

Last Updated: May 2026

1. Introduction

This Privacy Policy explains how Aura collects, uses, discloses, and protects personal information when you visit our website, purchase or pre-order our products, sign up for marketing communications, or otherwise interact with us.

2. Information We Collect

Personal Information

We may collect the following categories of personal information:

• Contact information, such as name, email address, phone number, billing address, and shipping address;
• Order and transaction information, such as products purchased or pre-ordered, payment status, shipping details, discount codes, and customer service communications;
• Payment information processed by payment providers;
• Marketing information, such as email and SMS preferences;
• Device and internet activity information, such as IP address, browser type, cookie identifiers, and analytics data.
  

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address;
• Browser type;
• Device information;
• Pages visited;
• Time and date of visit;
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders;
• Send order confirmations and shipping updates;
• Respond to your inquiries and provide customer support;
• Send marketing communications (with your consent);
• Improve our website and products;
• Prevent fraud and enhance security;
• Comply with legal obligations

4. Information Sharing

We do not sell personal information in exchange for monetary compensation.

However, we may use analytics, advertising, and social media tools that involve the disclosure of identifiers or internet activity information to third parties. Under certain U.S. state privacy laws, this may be considered “sharing” or use of personal information for targeted advertising.

We may share your information with:

• Service providers (payment processors, shipping companies);
• Business partners who help us operate our website;
• Law enforcement when required by law

You may opt out of targeted advertising and certain data sharing activities by using our cookie preference tools or contacting info@fuelyouraura.com.

5. Cookies and Tracking Technologies

We use cookies, pixels, tags, SDKs, and similar technologies to:

• operate and secure our website;
• analyze traffic and performance;
• personalize content and advertisements;
• support marketing campaigns.

You can control cookies through your browser settings and available cookie preference tools.

6. Marketing Communications

If you provide your email address or mobile phone number, you may receive marketing communications from us.

You may unsubscribe from emails using the unsubscribe link and opt out of SMS messages by replying STOP.

Consent to receive marketing communications is not a condition of purchase.

7. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure.

8. Your Privacy Rights

Depending on where you live, you may have rights to:

• know what personal information we collect;
• access or delete your personal information;
• correct inaccurate personal information;
• opt out of targeted advertising or data sharing;
• not receive discriminatory treatment for exercising privacy rights.

To exercise these rights, contact info@fuelyouraura.com.

9. Data Retention 

We retain personal information only as long as reasonably necessary to fulfill business, legal, and operational purposes, including order fulfillment, fraud prevention, legal compliance, and dispute resolution.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Children's Privacy

Our website and products are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, you may contact us at:

AURA VITALITY
Email: info@fuelyouraura.com
Customer Support: info@fuelyouraura.com
Mailing Address: 2108 N St. Ste N, Sacramento, CA, 95816

We will respond to verifiable privacy requests in accordance with applicable law.

14. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.